Amendments To The Regulation On Distance Contracts: Return Shipping Fees And Right Of Withdrawal For Electronics 11 June 2025
With the Regulation Amending the Regulation on Distance Contracts ("Amending Regulation") published in the Official Gazette dated May 24, 2025 and numbered 32909, important amendments were made regarding distance sales. The key changes introduced by the Amending Regulation are as follows:

I. Consumers Will Not Be Held Responsible for Return-Related Costs |
Pursuant to the "Regulation Amending the Regulation on Distance Contracts" published in the Official Gazette dated August 23, 2022 and numbered 31932 the regulation stipulating that in the exercise of the right of withdrawal, the amount of the return costs determined not to exceed the delivery costs for the return can be covered by the consumer has been removed before entering into force pursuant to Art. 2 of the Amendment Regulation. |
Pursuant to the said amendment, if the seller sends the goods back for return, the consumer will not be held responsible for the costs regarding the return of the goods. |
II. Consumers Will Be Able to Exercise the Right of Withdrawal for Contracts Related to Delivered Mobile Phones, Smartwatches, Tablets, and Computers |
Similarly, the limitation that the right of withdrawal cannot be exercised in contracts regarding mobile phones, smart watches, tablets and computers, which was introduced by the "Regulation Amending the Regulation on Distance Contracts" published in the Official Gazette dated August 23, 2022 and numbered 31932 and which will enter into force as of 01.01.2026, has been removed before entering into force pursuant to Article 4 of the Amending Regulation. |
In this context, consumers will be able to use the right of withdrawal for cell phones, smart watches, tablets and computers. |
It is clear that the amendment can be considered as a step backwards within the scope of the Consumer legislation, as well as a result of strengthening the rights of the consumer. |
You can access the Amending Regulation via the link below: |
https://www.resmigazete.gov.tr/ eskiler/ 2025/05/ 20250524-2.htm |
Other News
-
30.7.2025
Legal Remedies And The Official Appeal Process For Property Tax Values
a. General Overview Following the enactment of Law No. 4751 in 2002, which amended the Tax Procedure Law, the Property Tax Law, and the Fees Law, the declaration-based system for determining the property tax base was abolished, and the tariff and assesment procedure implemented by administrative authorities was adopted.
-
25.7.2025
Labour Law No. 4857 Amended! Electronic Notification Opportunity Introduced With Rem
Article 109 of the Labour Law No. 4857 has been amended, together with its title and content, by the Law Amending the Law on the Protection of the Value of Turkish Currency and Certain Laws and the Decree Law No. 635 published in the Official Gazette dated 24 July 2025. With this important amendment, the procedures regarding the form of notifications to be made between employers and employees have been redefined.
-
16.7.2025
Terminatıon Right Of The Employer Due To Conviction And Detention And Legal Consequences
In labour law practice, which is a dynamic field based on the principle of protecting the balance between the employee and the employer, the employee's failure to fulfill their obligation to perform work-especially when this results from circumstances that restrict individual freedom, such as conviction or detention-has significant legal consequences regarding the termination of the employment contract.
-
14.7.2025
Radical Change In The Labor Law Dated 14.07.2025: Flexible Week Holiday Period Has Started In The Tourism Sector!
With the Law No. 7553 on the "Amendment of Certain Laws and Decree Law No. 375" published in the Official Gazette on July 14, 2025, important innovations have been introduced in the Labor Law and some other laws. In this context; as of 14.07.2025, with the provision added to the article Article 46 of the Labor Law which regulates the week holiday, flexible week holiday specific to the tourism sector have been introduced.
-
9.7.2025
Climate Law Enacted
The Climate Law No. 7552 ("Law"), which includes regulations on the procedures and principles related to the reduction of greenhouse gas emissions in the fight against climate change, climate adaptation activities, planning and implementation tools, revenues, permits and inspections, and the legal and institutional framework surrounding these, was published in the Official Gazette dated July 9, 2025, No. 32951, and entered into force. This Law sets out general principles and objectives from a casuistic perspective, preferring to leave detailed and technical regulations to secondary legislation.
-
7.7.2025
Mediation Practices In The Land Registry
Pursuant to the amendments introduced by Law on Amendments to the Enforcement and Bankruptcy Law and to Certain Other Laws which was published in the Official Gazette dated 05.04.2023, numbered 32154 to the Law on Mediation in Civil Disputes dated 7/6/2012 and numbered 6325 ("Law"), the scope of disputes that may be resolved through procedural- mandatory- and voluntary mediation has been expanded.
-
27.6.2025
Effects Of The Concordatum Period On Pledgees
Pursuant to Article 285 of the Enforcement and Bankruptcy Law (EBL), a debtor who is unable to pay their debts on time or is at risk of default may request a concordatum. During the period granted to the debtor upon such request, no enforcement proceedings may be initiated, and ongoing proceedings are suspended, in accordance with Article 294/1 of the EBL.
-
18.6.2025
M&A Dynamics in Publicly Traded Companies: New Investment Strategies Through Borsa Istanbul
In recent years, IPOs in Turkey have reached record levels. In 2023 and 2024, a large number of companies started trading in Borsa Istanbul as a result of initial public offerings (IPO) transactions. These IPOs, which attracted great interest from small investors, stand out as important strategic moves in which companies gain transparency and visibility, and also play a role as an important financing tool. With IPOs, publicly traded companies / partnerships are now drawing the attention of not only small investors but also domestic/foreign strategic and financial investors.
-
16.6.2025
The Court Of Cassation Abandoned Its Long-Standing Precedent Regarding Construction Conracts In Return For Land Shares, Known As "Advance Deed"
Construction contracts in return for land shares are a common practice in the construction sector in Turkey.
-
30.5.2025
Alimony Against Inflation: Adjustmen of Alimony and the Issue of Payment in Foreign Currency
Alimony for supplementary welfare allowance and child support awarded by court judgment as a result of divorce cases is generally fixed at a certain amount and either remains the same over the years or is increased only within limited rates determined by the court. Similarly, the provisional alimony determined during the litigation process can become insufficient over time due to the prolonged duration of the proceedings and high inflation; this significantly hampers the effectiveness of alimony enforcement.
-
23.5.2025
Right To Compassionate Leave: Duration, Implementation And Assessment
Legal Basis and Definition of Compassionate Leave: In situations where an employee is unable to perform their work obligation due to certain personal circumstances in which, pursuant to the principle of good faith, the employer cannot reasonably expect the employee to work, the employee must be deemed to be on justified leave. Compassionate leave was introduced by Law No. 6645 in 2015 and is regulated under Additional Article 2 of the Turkish Labour Law No. 4857.
-
20.5.2025
The Right to Be Forgotten in the Context of Search Engines
IWith the rapid advancement of technology, personal data is increasingly recorded in digital environments and can be stored for long periods of time. This situation causes individuals' past negative experiences or changing opinions over time to remain constantly accessible. In particular, search engines make personal data widely accessible by indexing results that appear when searching individuals by their first and last names. Within this context, the "Right to Be Forgotten" stands out as the right of individuals to request the deletion of their personal data or the restriction of access to it in digital environments.
-
16.5.2025
The Penalty Clause in Turkish Law, Reduction of the Penalty Clause, and Practial Interpretations
One of the fundamental concepts of contract law, "penalty clauses" function as an important security for the creditor in the event that the debtor fails to properly perform their obligation. As an extension of the principle of freedom of contract, the parties may agree in advance to the payment of a specific amount in case the obligation is not performed at all or not performed correctly, thereby encouraging performance and easing the burden of proof for any damages that may arise.
-
13.5.2025
A Review on US Customs Tariffs and Its Impact on M&A Transactions
US President Donald Trump recently announced a "declaration of economic independence". Accordingly, a reciprocal tariff on all countries came into force. The tariff rate for Turkey was set at 10%, i.e. the minimum rate.
-
12.2.2025
An EMRA Decision: Capital Increase Obligation for Electricity Market Companies in Share Transfers to Foreign Investors
1. Current Regulation The Energy Market Regulatory Authority ("EMRA" or the "Authority") regulates the transfer of shares in the capital of companies operating in the electricity market under Article 57 of the Electricity Market Licence Regulation ("Regulation").